Privacy Policy

Last updated: 19th October 2026

1. Introduction

Welcome to Dyzo. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

2. Refund Policy

Dyzo offers a 30-Day money-back guarantee. If you make a payment and your subscription has not started, you are eligible for a full refund within 30 days. This policy is designed to give you peace of mind when trying our services.

3. Information We Collect

We collect personal information (name, email address, phone number), usage data (IP address, browser type, operating system), and use cookies/tracking technologies to analyze and improve our service.

4. How We Use Your Information

We use your information to provide, maintain, and improve our services, send updates, analyze website usage, protect against unauthorized access, and manage billing and subscriptions.

5. Dyzo AI Meeting Recorder (Chrome Extension)

The Chrome Web Store submission of the Dyzo AI Meeting Recorder extension requires the privacy policy to explicitly cover what the extension collects.

What the extension does

Dyzo AI Meeting Recorder records meetings you attend on Google Meet, Zoom, Microsoft Teams, and Webex, and generates transcriptions, summaries, and task suggestions using Dyzo's AI services.

Data we collect

  • Meeting audio: with your explicit consent per meeting, the extension records your microphone and the audio of the meeting (including other participants). Audio is uploaded in chunks to Dyzo servers (api.dyzo.ai) for transcription and summarization.
  • Meeting metadata: meeting title (from the tab title), start/end time, and your Dyzo user ID and company ID.
  • Account information: your email address, name, and profile picture, collected when you sign in with your Dyzo account or Google account (OAuth scopes: openid, email, profile).
  • Screenshots and screen recordings: only when you explicitly start a capture from the extension UI. Stored locally and/or uploaded to your Dyzo workspace at your direction.

What we do NOT collect

  • No browsing history.
  • No keystrokes outside the extension's own UI.
  • No data from pages other than the supported meeting sites, except when you explicitly take a screenshot or screen recording.
  • No sale of personal data to third parties.

How data is used

Recorded audio is used solely to produce transcriptions, summaries, and task suggestions for your Dyzo workspace. Data is processed by Dyzo's backend and is accessible only to your Dyzo workspace members per your workspace's permissions.

Recording consent

The extension asks for your explicit consent before recording each meeting. You are responsible for complying with the recording-consent laws of your jurisdiction, which may require notifying and/or obtaining consent from all meeting participants before recording.

Data retention and deletion

Recordings, transcripts, and summaries are retained in your Dyzo workspace until you delete them. You can delete any meeting from the extension's Meetings page or the Dyzo web app. To delete your account and all associated data, contact [email protected].

Google user data

The extension's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google account data (email, name, profile picture) is used only for authentication into your Dyzo account.

Contact

Questions about this policy: [email protected]

6. Dyzo ChatGPT App & Model Context Protocol (MCP) Integration

When you authorize and interact with Dyzo through ChatGPT (including ChatGPT Apps, Actions, and MCP connectors), Dyzo accesses and transmits workspace-specific data strictly required to fulfill your instructions inside the conversation interface.

Categories of Data Processed and Returned:

  • User Directory & Identity: User ID, Employee Name, Work Email Address, Profile Picture URL, Company ID, and Workspace Access Levels/Roles.
  • Task & Project Management Data: Task titles, descriptions, priority levels, statuses, due dates, project names, and assignee mappings.
  • Collaboration & Communication: Task comments, conversation threads, user @mentions, and project notes.
  • Time Tracking & Productivity Analytics: Logged work hours, manual time entries, and aggregated task summary reports.

Data Protection & Scope:

  • Tenant Isolation: All data accessed via the ChatGPT integration is strictly bounded to the authenticated user's authorized company organization.
  • No Sensitive or Debug Exposure: Internal database tokens, authentication secrets, password hashes, and system debug logs are filtered and never returned.
  • Purpose Limitation: Data transmitted to ChatGPT is utilized exclusively to display information requested by the user and perform user-directed workspace operations. We do not sell or monetize this data.